This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: Terms and Conditions.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

What are my shipping & delivery options?

Free shipping

We offer free shipping only to Greece, mainland Greece, usually 2-3 business days. Shipping is free for orders over €90 and with a maximum weight of up to 8 kg. In the event that the kilos exceed the limit of 8, the standard charges apply, which are automatically calculated when completing your order.

Expedited shipping fees

We also offer expedited shipping at the following rates:

ACS, Speedex, Elta Courier 1 – 3 Business Days
<2 kg 3.5€
> 2 kg +1€ / 1 Kg

If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

Do you deliver internationally?

International Shipping

We currently offer international shipping with DHL courier services to the following countries:

  • EU Member Countries

Free Standard Shipping: not valid on international orders.

For information about customs process:

  • hello@beansngrounds.gr
  • +30 2521 521 530

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

Shipments to Cyprus

We offer shipments through the FCP service for Cyprus:

Ferry transport:

  • Performance 1 time per week. Loading every Wednesday, arriving in Cyprus every Tuesday.
  • Charge based on actual or volumetric weight:
    • Possibility of receiving / shipments over 30 kg.
  • Online tracking (track & trace) of locating objects wherever they are.
  • Personal telephone service (for contract customers) *Delivery in 7-8 working days to remote areas.

Are there other shipping restrictions?

Orders cannot be shipped to P.O. boxes.

Not all shipping methods are available for certain items.

Orders only ship on business days, which are Monday – Friday. To ensure same-day shipping, order must be placed by 12am Greece time.

Shipments to APO/FPO addresses require additional processing time after delivery to the military post office.

What happens if my order is delayed?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

Questions about returns

If you have questions about returns, please review our Return Policy.

How can you contact us about this policy?

If you have any further questions or comments, you may contact us by:

  • Phone: +30 2521 521 530
  • Email: hello@beansngrounds.gr